Effective Date: Friday, May 31, 2024

Welcome to AL Shop Online!

Refund Policy

At AL Shop Online, we want you to be completely satisfied with your purchases. If you are not satisfied with your product, please read our refund policy below.

Refunds and Returns:

• You have the right to return a product within 14 days from the date of receipt.
• Products must be in new and unused condition, with all original tags and packaging.
• Please contact us via email or our contact form to start the return process.

Refund Process:

• Once we have received and inspected your return, we will notify you of the refund status.
• Refunds will be processed and automatically credited to your original payment method within a certain number of days.

Payments for Returns:

• Shipping costs for returns are the responsibility of the customer, unless the product is damaged or defective.

Payments through Paysera:

• In case of payments processed through Paysera, the refund will be made through the same payment method.